Accessibility Statement

General Commitment

We strive to make our website as accessible as possible. People with disabilities should be able to use it without any barriers.

Conformance Status

Our website partially conforms to the requirements of the German Federal Accessibility Act (BFSG) and WCAG 2.1 Level AA. The following features are already in place:

• Zoom up to 200 % without loss of functionality
• Full keyboard navigation
• Compatibility with screen readers (VoiceOver, NVDA, JAWS)

Known Limitations:

• Not all PDF documents are fully accessible
• Some images are missing alternative text
• Focus indicator on certain elements is not optimal

Document Status

Created: June 12, 2025
Last reviewed: June 12, 2025

Evaluation Methods

We tested this website using the following methods and tools:

• WAVE WebAIM Checker (wave.webaim.org) for automated analysis
• IT-Kanzlei München Tool for BITV conformity testing
• Manual testing with NVDA and VoiceOver screen readers
• Verification of zoom functionality (up to 200 %) and keyboard-only navigation

Feedback & Contact

If you encounter any accessibility barriers or have questions, please contact us:

• Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
• Telephone: +49 65 42 26 29

Enforcement Procedure

If you are not satisfied with our response, you may lodge a complaint with the market surveillance authority of the Federal Ministry of Labour and Social Affairs.

For People with Visual Impairments

• Our site is structured for use with screen readers.
• Text size can be increased in the browser.
• We ensure sufficient contrast and clear navigation.

Easy-Language Statement

This statement is also available in easy language, aimed at people with learning difficulties or limited German skills. View the easy-language version

Planned Improvements

• Make all PDFs fully accessible by end of 2025
• Provide alternative text for all images
• Enhance visible focus indicators
• Improve display of newsletter subscription form
• Optimize and add alt texts in the booking engine
• Further contrast enhancements